JelyTech

Building the Future of Customer Support

We are making AI-powered customer support accessible to every business, regardless of size or technical expertise.

Our Mission

To empower businesses with intelligent, scalable customer support solutions that enhance customer experience while reducing operational costs. We believe every company deserves access to cutting-edge AI technology without the complexity of building it themselves.

What Makes Us Different

AI-Powered Chatbots

Advanced RAG (Retrieval-Augmented Generation) technology powered by LLaMA3 for accurate, contextual responses based on your documentation.

Multi-Tenant Architecture

Secure, isolated environments for each organization with role-based access control and team collaboration features.

Easy Integration

Simple embed code that works on any website. No technical expertise required - just copy and paste.

Enterprise Security

Bank-level encryption, GDPR compliance, and SOC 2 Type II certified infrastructure to protect your data.

Advanced Analytics

Detailed insights into user interactions, popular questions, response times, and chatbot performance metrics.

Scalable Infrastructure

Cloud-native architecture that grows with your business, from startups to enterprise organizations.

Built on Modern Technology

Frontend

  • • Next.js 15 with TypeScript
  • • Tailwind CSS for styling
  • • Radix UI for accessibility
  • • Server-side rendering for SEO

Backend

  • • Node.js with Express
  • • Strapi 5 headless CMS
  • • PostgreSQL database
  • • Ollama for AI inference

AI & ML

  • • LLaMA3 language model
  • • RAG for context retrieval
  • • Vector similarity search
  • • Custom document processing

Infrastructure

  • • Docker containerization
  • • Cloud-native architecture
  • • Auto-scaling capabilities
  • • 99.9% uptime SLA

Our Journey

2024

Foundation

Started with a vision to democratize AI-powered customer support for businesses of all sizes.

2025 Q1

Beta Launch

Released beta version with core features and onboarded first 100 customers.

2025 Q2

Public Release

Official launch with enterprise features, analytics, and multi-language support.

2025+

Future Vision

Expanding into voice AI, predictive analytics, and custom AI model training.

Join Us on This Journey

Be part of the AI revolution in customer support. Start your free trial today.